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Web 2.0 Applications: Measurement Challenges and How to Address Them
by Keynote Systems

Many organizations are now adopting Web 2.0 technologies and design methods to enable the creation of richer and more responsive interactions. But to be effective, the resulting applications must also be significantly more complex than traditional Web sites, complicating performance management and imposing new requirements on performance measurement tools.


This paper reviews the challenges posed by the evolution to Web 2.0 and suggests ways to address them.

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