December 2004 - (Free Research) Conducting a security audit of your IT policies, procedures, and infrastructure is a critical first step in securing your enterprise. Make Fort Knox jealous -- use this A to Z guide to make your IT practice ironclad.
July 2008 - (Free Research) This presentation addresses the new challenges marketers face such as Return on Marketing Investment, learning why and where they should invest their marketing dollars and how to achieve better ROI.
July 2008 - (Free Research) View this webcast which provides a marketing platform for your enterprise marketing processes in terms of digital asset repository, collaboration, process management and publishing.
Alliance PocketPC:
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November 2007 - (Free Research) In 2006, Danka leadership made the decision to update the company’s service management solution, which was largely based around a self-service interactive voice response (IVR) system. After engaging with multiple vendors, Danka chose Astea’s FieldCentrix FX Mobile®, a workflow software for automating field service processes.
November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
September 2005 - (Free Research) This paper explores how the use of scheduling technology can help companies attain and extend the benefits of SLM by providing service-aware dispatching tools that can greatly improve the efficiency of technicians and dispatchers alike--simultaneously improving service levels and reducing cost.
August 2005 - (Free Research) The IT Equipment Service market is riddled with complexity, plagued by competition & challenged by shrinking margins. This paper provides insight from recent conversations with leading service companies to discover how SLM principals are being used to combat the complexity, growing competition & shrinking profit margins in the IT Services Industry
January 2004 - (Free Research) The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction.
December 2007 - (Free Research) The case study details the benefits received by a leading manufacturer of consumer electronics storage products when they turned to ModusLink to improve the efficiency and cost-effectiveness of their fragmented, global supply chain.
June 2007 - (Free Research) Today’s challenging business environment is driving more consumer products manufacturers to explore continuous improvement (CI) and operational excellence programs. This paper examines common obstacles that hamper continuous improvement programs of consumer products manufacturers along with practical advice on how to address these challenges.
December 2007 - (Free Research) Virtualized applications eliminate nearly all of the complexities and support issues associated with delivering and accessing traditional applications for both fat and thin-client deployments. This paper discusses the benefits realized through application virtualization and dynamic solutions for helping you achieve application virtualization.
June 2007 - (Free Research) Firewalls and antivirus software remain an important line of defense against malicious code entering your computing environment. This paper discusses traditional security techniques, and how to stay ahead of hackers by patching known vulnerabilities, identifying signatures of known malware and rejecting applications of unknown origin or function.
September 2007 - (Free Research) This white paper reviews the history behind ERP deployments, how the needs of an ERP system have evolved and why today’s business requirements necessitate direct, real time integration between corporate planning applications and the shop floor, across manufacturing operations – including production, quality and the supply chain network.
March 2007 - (Free Research) Of the more than 200 surveyed manufacturers, 54% are planning on adopting Manufacturing Intelligence (MI) within the next 24 months. This benchmark is a roadmap for reducing overall manufacturing costs through the utilization of manufacturing technologies.
June 2007 - (Free Research) To support globalization, the ERP evolution has now reached the plant floor, where the desire exists to obtain greater detail and specificity required for continuous process and quality improvement, supply chain visibility and complete product traceability and genealogy across global manufacturing operations.
August 2006 - (Free Research) The move to global manufacturing is now a stark reality for enterprises. Companies are shifting their supply chains and moving manufacturing plants to seize advantages in costs or to drive faster production. The problem is a disconnect between ERP and the various factory floors that are distributed across countries and continents.
May 2007 - (Free Research) One of the largest home improvement organizations in the United States was challenged with migrating over 10,000 user workstations from Novell NetWare and NDS to Windows 2003 and Active Directory. InfraScience, a Microsoft Gold Partner, presented and implemented a two-fold solution using ForensiT’s User Profile Wizard that proved to be successful.
December 2007 - (Free Research) Many companies do not have timely visibility into critical processes involved in global supply chain management, despite heightened attention to this area in recent years. This Aberdeen report explains that companies must move from tracking their supply chain events to performing advanced analysis to drive profound changes in their supply chains.
September 2007 - (Free Research) The advent of Radio Frequency Identification technologies (RFID) has allowed everyone from shipping companies to hospitals to create visibility into inefficient business processes. Aberdeen’s research shows that 38% of enterprises using RFID are doing so to improve the cost, safety, and reliability of managing work-in-process (WIP).
August 2007 - (Free Research) Choosing the right solution plays an integral role in implementing an effective asset management solution. To get started with identifying the best solution for your asset tracking initiative, this podcast identifies four distinct stages. It also explains how finding one partner who can support all these needs greatly increases your success rate.
